IMPORTANT: We invite you to read this Privacy Statement carefully to understand why we collect your personal data and how such data is processed by The Waatic Company, S.L., Can Noguera 19, 3, Pol. Ind. El Barcelonès, 08630 Abrera, Barcelona.
This Policy is subject to changes, so it is advisable to consult it each time you decide to visit us.
This Privacy Policy was modified on 14/04/2020.
This online Privacy Statement of The Waatic Company, S.L. is public and accessible to all users and customers of The Waatic Company, S.L., and applies to all websites of The Waatic Company, S.L., with www.waatic.com being the main site or domain.
It also applies to those documents or messages issued by The Waatic Company, S.L. that link to this Policy or Privacy Statement or, where appropriate, indicate that you access it so that you know the use that The Waatic Company, S.L. makes of your personal data.
Below, we inform you in a general way about the uses of your personal information. Subsequently, these uses and treatments are detailed.
Information on the use of personal data, as provided in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals, with regard to the processing of personal data and the free movement of such data (GDPR) and Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights, which adapts the Regulation to Spanish law and completes and develops its provisions (LOPDGDD).
The Waatic Company, S.L. respects your right to privacy and applies all current regulations in order to protect the personal data of its customers and users.
Your personal data is treated with the utmost confidentiality, The Waatic Company, S.L., as the Data Controller, has adopted the necessary technical and organizational measures to guarantee the confidentiality and security of personal data, preventing their alteration, loss, processing or unauthorized access.
In order for you to receive information and, where appropriate, be able to reserve or use the products and services that The Waatic Company, S.L. offers through the site/s of The Waatic Company, S.L., it is necessary for us to inform us of certain personal data necessary to be able to personalize our services and adjust them to your interests and needs.
We remind you that it is the user’s duty to let us know any changes that occur in your data, to The Waatic Company, S.L., and that you have registered our sites, to proceed with their maintenance in the corresponding files.
To improve the services we offer you, it is possible that at the end of the service we provide you, you will receive a satisfaction survey. In it, you will be asked for a rating of the services received and a brief comment on the experience lived.
We collect your personal information for several reasons:
In addition, we may collect information related to your use of our websites through various technologies, such as the use of cookies.
You can revoke this consent at any time, as well as exercise your rights of access, rectification, deletion, limitation of processing, oblivion, data portability and opposition by the means indicated in the chapter “EXERCISE OF RIGHTS” of this document.
The Waatic Company, S.L. collects personal data through various channels: on the website www.waatic.com, at the telephone service center of The Waatic Company, S.L., at the physical centers of The Waatic Company, S.L., when requesting a quote or a service, in the Waatic application installed on your mobile device of the Waatic app or on the WEB https://www.waatic.com.
Within the website:
We request the following personal data: Name, E-mail, Telephone, Company, Position, Subject, Message; to respond to the requirements of the users of The Waatic Company, S.L. For example, we may use this data to respond to your request and answer the doubts, complaints, comments or concerns you may have relating to the information included on the web, the services provided through the web, the processing of your personal data, questions regarding the legal texts included on the web, as well as any other queries you may have and that are not subject to the Contracting Conditions.
In any case, and whenever applicable, we will give you the option to refuse us to use your data for advertising shipments or communications.
You authorize us to communicate the data such as Name, NIF, Bank Data, etc., to the Financial Entities with which The Waatic Company, S.L. works for the sole purpose of managing the transfers, collections and payments that give rise to the commercial relationship and the use of our services.
To provide services strictly necessary for the development of the activity, The Waatic Company, S.L. shares data with the following providers under their corresponding Privacy Conditions:
Finally, you authorize us to send the necessary information for the process of any incident/assistance covered by your insurance company and that it may require.
You may revoke at any time the authorization you have granted in order to allow your data to be used in a specific way. Such revocation of authorization cannot have retroactive effect.
Without the requested data, the service will not be possible.
Personal data, as well as those related to the service, will be kept in our files for the necessary time to be able to make effective the guarantee of the service provided (5 years).
Data related to the billing of the service will be kept in our files for the necessary time to comply with the legal and fiscal obligations applicable to the services performed by The Waatic Company, S.L. (5 years + the current year).
About this data processing, you may, if you consider it necessary, exercise the following rights:
To comply with our quality commitments to the customer, we occasionally conduct a survey aimed at knowing the satisfaction with the work done to our customers and users in order to improve our services.
These surveys are carried out by electronic means (an e-mail is received with a link to the web where the survey is conducted) and in them no personal data is collected additional to those that you have previously provided us.
In any case, the personal contact data collected in order to send you the quality survey will only be used if you give us your explicit consent.
The personal data related to this treatment will be kept for this purpose for 3 months.
On this data processing, you may, if you deem it necessary, exercise the following rights:
To keep you informed about the services provided by The Waatic Company, S.L. and the specific promotions, we need to process your contact data.
On the other hand, in each communication sent, you will be offered the opportunity to unsubscribe from them; additionally, you can exercise the rights indicated below at any time.
On this data processing, you may, if you deem it necessary, exercise the following rights:
The data that you provide us, for the preparation of the budget, will be kept in our files until you inform us of the decline of its execution or after 2 years; once this period has elapsed, they will be deleted. Otherwise, they will become part of the Service Execution treatment.
On this data processing, you may, if you deem it necessary, exercise the following rights:
The data that you provide us to participate in our personnel selection processes, in case you are selected for the next phase, we will communicate such decision. The data provided by you will be kept for a maximum period of 1 year after which they will be deleted.
On this data processing, you may, if you deem it necessary, exercise the following rights:
When browsing The Waatic Company, S.L. non-identifiable data can be collected, which may include IP addresses, geographical location (approximately), a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services: Google Analytics, Alexa, Facebook Inside, Twitter Analytics, SEMrush, Bing, Facebook Pixel.
We use this information to analyze trends, administer the site, track user movements around the site, and to gather demographic information about our user base as a whole.
The IP address of navigation will be sent to Google as part of the system to be able to discern a human from a system of filling and sending forms automated. All details about Google's Privacy Policy can be read on the page https://policies.google.com/privacy?hl=es
The remarketing function allows us to reach people who have previously visited the website of The Waatic Company, S.L. and associate a certain audience with a specific message. Remarketing is a method to get users who have visited the site to do so again.
The Waatic Company, S.L. collects information for this remarketing function within its website.
The information collected thanks to this function is collected by the cookies of Facebook, Twitter, Google AdWords. To know the data that these cookies collect, visit the following Privacy Policies of Facebook, Twitter, Google AdWords.
If you do not want your information to be collected by these cookies, you can disable the use of Google cookies through Google's Ad Settings. You can also disable the use of cookies from a third-party provider through the Network Advertising Initiative opt-out page.
This type of service allows interaction with social networks or other external platforms directly from the pages of this website. The interactions and information obtained by this website will always be subject to the user's privacy settings on each social network. In case a service is installed that allows interaction with social networks, it is possible that, even if users do not use the service, it collects web traffic data related to the pages where they are installed.
At The Waatic Company, S.L. we use Facebook Ads, the advertising platform of Facebook, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by: location, demographic data (age, sex, etc.), interests (activities, hobbies, etc.), what they buy on the internet and through other channels, etc.
The data obtained through Facebook Ads are subject to this Privacy Policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Facebook be used for a different purpose.
At The Waatic Company, S.L. we use Twitter Ads, the advertising platform of Twitter, which allows us to create campaigns and ads. When generating an ad, you can segment the audience by: location, demographic data (age, sex, etc.), interests (activities, hobbies, etc.), what they buy on the internet and through other channels, etc.
The data obtained through Twitter Ads are subject to this Privacy Policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Twitter be used for a different purpose.
AdWords is a platform from Google intended for ADVERTISERS who want to advertise on GOOGLE. At The Waatic Company, S.L. we use Google AdWords, the advertising platform of Google, which allows us to create campaigns and ads to display them on other websites. When generating an ad, you can segment the audience by: location, demographic data (age, sex, etc.), interests (activities, hobbies, etc.), what they buy on the internet and through other channels, etc.
The data obtained through Google AdWords are subject to this Privacy Policy from the moment the user leaves their data in the form of this website to join the subscription newsletter. In no case will the information from Google be used for a different purpose.
Without the requested data, the service cannot be performed.
Type of data and conservation: The personal identification data, those related to your gender, age, height and body weight, and the historical data about your evolution, as well as those generated by the product itself, will be kept in our files for as long as you use our services -some options are configurable by you-. At that time, the data provided and generated by you will be kept for the necessary time to be able to make effective the warranty of the physical device Waatic.
Regarding the activation of the "ranking" option, a service that allows you to compare your activity data of Kg and average strength with the rest of the users of the application. You can indicate your name or nickname, and add a profile picture. At any time, if you wish, you can delete this data by requesting it, as indicated in the "Exercise of Rights" section of these same Policies. This information will only be used to be located within the "ranking" section.
On this data processing, you may, if you deem it necessary, exercise the following rights:
This WEB site uses its own and third-party cookies to improve your browsing experience, depending on your browser settings. On some pages and options of The Waatic Company, S.L. sites, browser's own cookies are used. Cookies are automatic procedures for collecting information related to the preferences determined by a User during his visit to a certain website. This information is recorded in small files that are stored in the user's computer equipment, never in those of The Waatic Company, S.L. Each time the user accesses the website in question; these files are automatically activated so that the website is configured with the preferences indicated in previous visits. Cookies cannot read cookie files created by other providers.
ACCORDING TO THE TIME THEY REMAIN ACTIVE, COOKIES CAN BE:
ACCORDING TO WHO IS THE ENTITY THAT MANAGES THE EQUIPMENT OR DOMAIN FROM WHERE THE COOKIES ARE SENT AND TREAT THE DATA THAT IS OBTAINED, WE CAN DISTINGUISH:
WHEN BROWSING OUR WEBSITE, THE FOLLOWING COOKIES CAN BE INSTALLED ON YOUR DEVICE:
DEFINITION OF THE COOKIES WE USE
| Cookie Name | Origin | Purpose |
| PHPSESSID | Technical | This cookie allows storing a unique identifier per session through which it is possible to link necessary data to enable navigation on the web. |
| gdpr | Customization | Manages user consent for the use of cookies on the website, in order to remember those users who have accepted them and those who have not, so that the former are not shown information about it. |
| device_view | Customization | This cookie detects the type of device the user is using to help tailor the content displayed by the web. |
| _ga | Analytics | It is a google analytics cookie that uses an anonymous identifier to distinguish anonymous users. This cookie performs analysis on user interactions, in order to optimize the services they offer. It lasts two years. |
| _gat, _ga_UA-* | Analytics | It is a google analytics cookie that is used to differentiate between the different tracking objects created in the session. The cookie is updated each time you send data to Google Analytics. |
| _gid | Analytics | It is a google analytics cookie that is used to distinguish users. It lasts 24 hours. |
| _utma | Analytics | It is used to distinguish users and sessions. The cookie is created when the JavaScript library is executed and there is no __utma cookie. The cookie is updated each time data is sent to Google Analytics. |
| _utmb | Analytics | It is used to determine new sessions or visits. The cookie is created when the JavaScript library is executed and there is no __utmb cookie. The cookie is updated each time data is sent to Google Analytics. |
| _utmc | Analytics | It is not used in ga.js. It is set to interact with urchin.js. Previously, this cookie acted together with the __utmb cookie to determine if the user was in a new session or visit. |
| _utmt | Analytics | It is used to limit the percentage of requests |
| _utmz | Analytics | It stores the traffic source or the campaign that explains how the user arrived at the site. The cookie is created when the JavaScript library is executed and is updated each time data is sent to Google Analytics. |
| _utmv | Analytics | It is used to store visitor custom variable data. |
| _fbp | Analytics | Used by Facebook to provide a series of advertising products such as real-time bidding from third-party advertisers. |
COOKIES UPDATE
Cookies on this website can be updated, so we recommend that you periodically review our Cookie Policy.
HOW TO MANAGE COOKIES DEPENDING ON THE BROWSER YOU USE
IMPORTANT: You can reject the processing of the referred data rejecting the use of cookies by selecting the appropriate settings on your browser. However, you should know that if you do, you may not be able to use the full functionality of the site.
Google Chrome
Microsoft Internet Explorer or Edge
Mozilla Firefox
• https://support.mozilla.org/es/products/firefox
Apple Safari
• https://support.apple.com/es-es/safari
Opera
• http://help.opera.com
We use the reCAPTCHA service from Google Inc. (Google) to protect the data sent through the forms on our users' pages. This service allows us to differentiate the data sent by people from automated messages and involves the transmission of the IP address and other data required by Google for the use of the reCAPTCHA service. For this purpose, the data will be transmitted to Google to be used. The IP address will be encrypted by Google in the member states of the European Union, as well as in the states associated with the European Economic Area. Only in some exceptional cases, the IP addresses will be transmitted to the Google server in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. For these data, Google's Privacy Policy applies. All details about Google's Privacy Policy can be read on the page https://policies.google.com/privacy?hl=es
By using the reCAPTCHA service, the user consents to the processing of data about him that Google has in the manner and purposes set out above.
This website uses Google Analytics, a web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View (California), CA 94043, United States ("Google").
Google Analytics uses "cookies", which are text files located on your computer, to help the website analyze how users use the website. The information generated by the cookie about your use of the website (including your IP address) will be directly transmitted and stored by Google on servers in the United States. Google will use this information on our behalf in order to track your use of the website, compiling reports on website activity and providing other services related to website activity and Internet use.
Google may transmit such information to third parties when required by law, or when such third parties process the information on behalf of Google. Google will not associate your IP address with any other data held by Google.
You can reject the processing of data or information by rejecting the use of cookies by selecting the appropriate settings on your browser. However, you should know that if you do, you may not be able to use the full functionality of this website. By using this website, you consent to the processing of information about you by Google in the manner and for the purposes set out above.
You can direct written communications to exercise your rights to:
The Waatic Company, S.L.
B-10911170
Registered in the Mercantile Registry of Barcelona with NIF B-10911170, in volume 20957, folio 0096, sheet 14665, inscription 13, sending your requests to the following address:
The Waatic Company, S.L.
Can Noguera 19, 3, Pol. Ind. El Barcelonès, 08630 Abrera, Barcelona.
You can also direct your communications through the following channels:
The data requests sent may require that you provide the necessary additional documentation to confirm your identity. In any case, you can obtain general information about Privacy and Personal Data Protection at the following link: www.agpd.es